Payment Policy
We accept payment via:
Visa
Mastercard
American Express
PayPal
Apple Pay
Google Pay
Shop Pay
Zip Pay (Buy Now, Pay Later)
Additional payment methods may be available at checkout depending on your device, location, or payment provider.
Currency
All transactions in our shop are processed in AUD (Australian Dollars).
If you are purchasing from outside Australia, your bank or payment provider may apply currency conversion fees or exchange rates according to their policies.
Tax Calculation
Prices displayed on our website may include Goods and Services Tax (GST) where applicable under Australian tax regulations.
Any applicable taxes will be calculated and displayed at checkout before you complete your purchase.
International customers may be responsible for customs duties, import taxes, or other local charges imposed by their country.
Payment Security
Your payment security is our priority.
All payment transactions on our website are encrypted and securely processed using industry-standard SSL (Secure Socket Layer) technology and trusted payment gateways provided through Shopify Payments and PayPal.
We do not store your full credit card or payment details on our servers.
Payment Authorization
By placing an order on our store, you authorize YEEHAA BOX PTY LTD to charge the selected payment method for the total amount of your order, including any applicable taxes and shipping fees.
If your payment provider requires additional verification, your order may remain pending until authorization is completed.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email at the email address provided during checkout.
This email will include:
- Your order number
- A summary of items purchased
- The total amount charged
- Shipping and billing information
If you do not receive your confirmation email, please check your spam or junk folder or contact our support team.
Payment Disputes
If you believe there has been an unauthorized transaction or payment error, please contact our customer support team as soon as possible.
We will work with you and your payment provider to review and resolve the issue promptly.
Filing a dispute or chargeback without contacting us first may delay the resolution process.
Payment Processing Time
Payments are typically processed immediately at the time of purchase.
In some cases, payment authorization or verification may take up to 1–2 business days, depending on your bank or payment provider.
Orders will only be processed and shipped after successful payment confirmation.
Payment Failure
If your payment fails or cannot be completed:
- Please double-check your payment details
- Ensure sufficient funds or credit availability
- Try using an alternative payment method
If the issue persists, please contact your bank or payment provider, or reach out to our support team for assistance.
Payment Policy Updates
We reserve the right to update or modify this Payment Policy at any time without prior notice.
Any changes will be posted on this page and will take effect immediately upon publication.
Contact Us
Store Name: YEEHAA BOX
Business Name: YEEHAA BOX PTY LTD
Business Address:
37 College Avenue
Blackbutt, NSW 2529
Australia
Phone: +61 431 339 030
Email: hello@yeehaabox.com
Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM (AEST)
Order Cut-off Time: 1:00 PM (AEST)
Have questions about this policy?
Our team is here to help with any clarifications you might need.